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Privacy Policy

1. Information We Collect:
We may collect personal information, such as name and email address, when users voluntarily submit information for account creation or newsletter subscriptions. Additionally, we may collect non-personal information such as IP addresses, browser types, and device information for analytics purposes.

2. How We Use Information:
Personal information is used to provide requested services, personalize user experience, and send relevant updates. Non-personal information helps us analyze website usage trends, improve content, and enhance user experience.

3. Data Sharing:
We do not sell, trade, or share personal information with third parties. Non-personal information may be shared for analytics and improvement purposes.

4. Cookies and Tracking:
We may use cookies and similar tracking technologies to enhance user experience and collect data for analytics. Users can modify browser settings to manage cookie preferences.

5. Security:
We implement security measures to protect against unauthorized access or alteration of personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage users to review their privacy policies.

7. Changes to Privacy Policy:
We reserve the right to update our Privacy Policy. Users will be notified of any changes, and continued use of the website constitutes acceptance of the updated policy.

Terms of Use

1. Acceptance of Terms:
By accessing or using this website, users agree to comply with these Terms of Use and any additional terms and conditions provided within specific sections of the website.

2. Content and Intellectual Property:
All content on this website, including text, graphics, logos, and images, is the property of I’m in Transition and protected by intellectual property laws. Users may not reproduce, distribute, or modify content without explicit permission.

3. User Conduct:
Users agree not to engage in activities that may disrupt website functionality, compromise security, or violate any applicable laws. Unlawful use may result in termination of access.

4. Accuracy of Information:
While we strive to provide accurate and up-to-date information, we do not warrant the completeness or accuracy of content on the website. Users rely on information at their own risk.

5. Limitation of Liability:
We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of user access or use of the website. This includes, but is not limited to, loss of data, revenue, or profits.

6. Governing Law:
These Terms of Use are governed by and construed in accordance with the laws of Ohio. Any disputes will be subject to the exclusive jurisdiction of the courts in Ohio.

7. Contact Information:
For questions or concerns regarding the Privacy Policy or Terms of Use, users can contact us at [email protected].


I’m In Transition Recovery
1496 South Green Rd.
South Euclid, OH 44121
[email protected]

Effective Date: 11/15/2023


I’m In Transition Recovery is dedicated to maintaining the privacy and integrity of your protected health
information (PHI). PHI is information about you, including demographic data, that can identify you and
relates to your past, present, or future physical or mental health condition and related healthcare
services. This Notice of Privacy Practices (“Notice”) explains how we may use and disclose your PHI in
accordance with applicable law, including the Health Insurance Portability and Accountability Act
(HIPAA), regulations promulgated under HIPAA including the HIPAA Privacy and Security Rules, and our
duties to protect your PHI.

Uses and Disclosures of Protected Health Information
Your PHI may be used and disclosed by our staff and others outside of our office that are involved in your
care and treatment for the purpose of providing health care services to you. These uses and disclosures
are necessary for your treatment, the payment of your healthcare bills, and to support the operations of
the facility. Examples include, but are not limited to, a hospital requiring information regarding a patient
for treatment, or legal requirements such as reporting adverse reactions to medications. Please review
carefully before agreeing to this policy.

This policy applies to IIT’s physical location(s), its website, and cloud computing platforms; and secure patient portal or any of our mobile devices or applications used
for services.

By using our website, patient portal, or mobile applications used for services you are consenting to the
terms of this policy. Please do not use the website, patient portal, or any of
our mobile applications or devices used for services if you do not agree to the terms of this policy.

How We Collect Information About You
I’m In Transition. (IIT) and its employees and volunteers collect data through a variety of means including
but not necessarily limited to letters, phone calls, emails, voicemails, and from the submission of
applications that are either required by law or necessary to process applications or other requests for
assistance through our organization. In using and disclosing your protected health information (PHI), it is
our objective to follow the Privacy Standards of the Federal Health Insurance Portability and
Accountability Act (HIPAA) and requirements of Ohio law.

Device ID numbers may be saved when you interact with our website and patient portal.
PHI may also be collected for appointment reminders or to provide the client with beneficial services
that may be of interest to the client. Please note that email is not a secure method of communication
and we do not recommend this as a secure method of communication without encryption.

The list above may not be an all-inclusive list of data collection and it may change as our business
practices change. We have to have certain information to run our business as part of your treatment.

What We Do Not Do with Your Information:
Information about your financial situation and medical conditions and care that you provide to us in
writing, via email, on the phone (including information left on voicemails), contained in or attached to
applications, or directly or indirectly given to us, is held in strictest confidence.

We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or
clients who apply for or actually receive our services that are considered patient confidential, restricted
by law, or specifically restricted by a patient/client in a signed HIPAA consent form.

How We Do Use Your Information:
Information is only used as is reasonably necessary to process your application or to provide you with
health or counseling services which may require communication between IIT and health care providers,
medical product or service providers, pharmacies, insurance companies, and other providers necessary
to verify your medical information is accurate and determine the type of medical supplies or health care
services you need. This is including, but not limited to, or to obtain or purchase any type of medical
supplies, devices, medications, or insurance.

If you apply or attempt to apply to receive assistance through us and provide information with the intent
or purpose of fraud or that results in either an actual crime of fraud for any reason including willful or
un-willful acts of negligence whether intended or not, or in any way demonstrates or indicates
attempted fraud, your non-medical information can be given to legal authorities including police,
investigators, courts, and/or attorneys or other legal professionals, as well as any other information as
permitted by law.

Information We Do Not Collect:
We do not use cookies on our website to collect data from our site visitors. We do not collect
information about site visitors except for one hit counter on the main index page
( that simply records the number of visitors and no other data. We do use some
affiliate programs that may or may not capture traffic data through our site. To avoid potential data
capture that you visited a rehabilitation website simply do not click on any of our outside affiliate links.

Limited Right to Use Non-Identifying Personal Information from Biographies, Letters, Notes, and Other
Any pictures, stories, letters, biographies, correspondence, or thank you notes sent to us become the
exclusive property of IIT. We reserve the right to use non-identifying information about our clients (those
who receive services or goods from or through us) for fundraising and promotional purposes that are
directly related to our mission.

Clients will not be compensated for use of this information and no identifying information (photos,
addresses, phone numbers, contact information, last names or uniquely identifiable names) will be used
without the client’s express advance permission.

You may specifically request that NO information be used whatsoever for promotional purposes, but you
must identify any requested restrictions in writing. We respect your right to privacy and assure you no
identifying information or photos that you send to us will ever be publicly used without your direct or
indirect consent.

Individual Rights
You have certain rights under the federal privacy standards. These include:
– The right to request restrictions on the use and disclosure of your PHI
– The right to receive confidential communications concerning your medical condition and treatment
– The right to inspect and copy your PHI
– The right to amend or submit corrections to your PHI
– The right to receive an accounting of how and to whom your PHI has been disclosed
– The right to receive a printed copy of this notice

I’m In Transition Recovery’s Duties
We are required by law to maintain the privacy of your PHI and to provide you with this Notice of our
legal duties and privacy practices. We reserve the right to change the terms of our Notice and to make
the new Notice provisions effective for all PHI that we maintain. You can always request a copy of our
most current Notice at any time.

If you believe your privacy rights have been violated, you may file a complaint with us